> On-Site Purchasing advice, New Home PC / Mac / Network Configuration
> Desktop PC & Notebook Repairs, Hardware, and Preventive Maintenance
> Clean install of Windows 7 / 8 / 10 with Data Transfer / Win 10 Upgrades
> Printer, Scanner, Copier and accessories installation
> Slow Computer, Virus / Spyware / Malware Removal & Preventive measures from future infections
> Data Recovery / Disaster Recovery
> Wireless Installations (WiFi), Repair and Upgrade
> Automated Local or Cloud Backup Solutions / Network File Sharing & Security
> Email support: Office 365, Google Apps, etc.
Get free estimate for all issues & projects beforehand. We offer affordable rates. We are 100% committed to our customers, to give them the highest quality of service. Emergency and after hours services are available.
**Our services are available on weekends only**
Our flexible fee structures allow you to choose the method of service that best meets your needs. Here are some of the options we offer:
Subscription Plans (Remote Monitoring and Maintenance)
For small businesses (as well as residential clients with critical uptime needs such as the self-employed), we offer a variety of RMM plans to meet your IT support needs. With our subscription plans, you pay a flat, affordable monthly fee to have the critical components of your IT infrastructure monitored and maintained consistently. With regular maintenance, your IT environment will be more reliable, resulting in greater productivity and less user frustration. Your backups are checked monthly (and we receive daily alerts regarding any issues) so you can be assured that your critical data is safe; updates and patches are systematically installed, resulting in greater security and stability; and your computers can be monitored regularly so minor issues can be addressed before they become headaches. RMM plans save you money because you don’t have to worry about unexpected computer failures bringing your business to a halt. Our plans are surprisingly affordable, so ask for details. We will work with you to determine the level and type of continuity assurance your business needs.
For clients who need home computer support (and small businesses which prefer not to be on a monthly plan) we offer a reasonable hourly rate for our time. For on-site IT support, we pro-rate our time after the first hour. Our clients love the focused and efficient manner in which we work. You’ll be surprised at how much we can accomplish in a short time. Most of our clients find our hourly rate structure more economical and fairer than the “flat rate” services offered by some other service providers, which can add up quickly.
Remote Computer Support Option
We offer an economical remote computer support option that can often save you money and get your issue resolved quickly. It’s completely secure, and we can only access your computer when you allow us to. Because remote support does not require us to travel, we bill in ten-minute increments with no minimum time for this service.